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On "Feedbag Error 17"…

A couple of days ago I noticed that I couldn’t add Azeem Azhar to my iChat AV contacts list. I kept getting returned “Feedbag Error 17” which seemed entirely unexpected and unpleasantly phrased. Was I a feedbag? Had iChat eaten Azeem? The mind boggled.

After several hours of consideration, another option occurred to me. Perhaps iChat was trying to protect me from excessive contact with Azeem! Maybe my beautiful new Pantherised beast was being defensive! “No, Tom!” It was going, “He’s bad news! He’ll tell you that you work in Marketing again and you’ll get all cross and defensive and make that ludicrous speech about being an artisan! Please! Please! Let me protect you from the embarrassment!” At which point, I assumed, feedbag laptop decided to chow-down on poor Mr Azhar’s AIM name with fierce hungry vengeance. I touted this theory around a few of my friends. General consensus, “It’s not a bug, it’s a feature!”

Well now I know that I’m not alone and that it’s nothing personal, Mr Azhar! My Powerbook loves you and iChat loves you and all I had to do was throw away a couple of my childhood friends who – frankly – are never online anyway and kind of sucked at web stuff. In the end the problem was all caused by having too many friends – apparently AIM can only handle 150 contacts – at least that is according to Mssrs. Unsanity, Rael and Webb.

But it occurs to me that there’s something slightly suspicious about all of this. A couple of days ago I tried searching for information about this error message, but it was nowhere. There was literally no information. Today, there’s a search result returned, and posts about the subject on three separate weblogs. So what’s happened? Is it a new error message or is it just we’ve all hit the limit at the same time? Or has the number of buddies available changed? I smell a mystery!

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Random

Share your nice little Panther tricks…

So here’s a nice little Exposé trick that some of you might not have found yet. Press F9 or F10 to show either all the windows you have open or only your current apps windows. Now press TAB to cycle through to the grouped windows of the next app you have open. You can keep pressing TAB to bring each set of app windows into focus. If you know what app you’re after, you can Apple-TAB to bring up the app-switcher and choose it directly. Have you found any nice little bits of functionality yet?

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Random

First thoughts about Panther: Address Book…

Address Book under OSX has never been a particularly impressive application, but it’s just about worked as a system wide piece of kit. Panther brings with it a number of changes and improvements and a couple of nasty unprovements too. There’s some functionality here that I can’t categorically say wasn’t in Jaguar, so bear with me if I foul something up:

  • Every card in Address Book can have a picture associated with it. This is not new. However previously you were just able to pick up a picture and drop it whole onto the hole allocated for it, where it would sit greatly diminished in size and essentially unusable. The version in Panther introduces the lovely resize and crop functionality that’s been in iChat AV since the beta. Very nice indeed;
  • The edit functionality now lasts when you change cards which is a good change. Previously editing an card meant entering it individually and clicking on the edit button. Now the edit button will remain depressed until you release it. It’s not the UI approach I’d have taken, but it pretty much works;
  • The edit interface itself is a bit of a dog’s dinner. The previously understated and probably not very clear grey + and buttons have now become garishly red and green, the edit screen radically indents everything and moves stuff around to the extent that it’s difficult to see what’s going on and where your information has been moved to. An approach that highlighted the information rather than the labels might have been better;
  • Also noticed for the first time is the ‘send updates’ functionality – which I’m sure has been there for ages. It appears to be a way of informing everyone in your address book of any and all changes to your personal address card. I’m interested, but too scared, to see how this might work…
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Random

A post/pre-emptive apology…

I’m hoping to really plough through a lot of ideas in the back of my head this weekend, so please forgive me if they’re not as clear and well-formed as they might otherwise be. All responses gratefully received, all comments appreciated, and I’ll do my best to fix any errors and typos that will inevitably litter everything I write today as I try to throw things out of my head onto the web where they’re both more useful and easier to keep track of. Again – apologies for the incoherent bits and the scrabbling for meaning – I’ll try to do better next time…

Categories
Social Software

The Power Law, iCan and Weblogs…

So the BBC has launched a public pre-beta version of iCan – their attempt to help people re-engage with and self-organise around politics at an local/national/international level. The early stage makes it almost inevitable that there are going to be bugs – and bugs there are – but the idea seems sound and there’s considerable scope for iteration toward something profoundly useful and important. The non-beta version is a way off yet, but I can recommend that anyone who’s interested in starting a campaign or getting engaged around an issue try the site out and feedback into the development cycle. There’s a good few issues starting to populate the site already – including Kevin Marks’ campaign to get the BBC releasing audio as MP3 rather than Real, which is obviously interesting to me (working in R&D at BBC Radio and Music Interactive) but which – also obviously – I can’t really comment upon in the public sphere…

Matt Jones – who has worked on the project for the last couple of years – has written a post (It’s all about the tail) which tries to articulate some of the rationale for the endeavour, based on that old power law chestnut. This time the power law graph has “issues” on one axis and (I suppose) “amount of coverage” or “scale of political engagement” on the other. A tiny amount of national issues get massive amounts of coverage/engagement while a massive amount of smaller local issues get little or none.

The aims of iCan in this space seem to be two-fold – firstly that the tail should get ‘fatter’ ie. that there should be a way to encourage people to engage in the smaller, lower-rent difference-making. Secondly there’s an aspiration towards mobility – that smaller campaigns should be supported in their attempts to get larger, to transition into different scales of activity and to grow.

This latter objective does seem to come with some interesting provisos, however. There are some issues which are by necessity localised, there are some campaigns which will never and should never become national news or motivate hundreds of thousands of people. In a sense, then, iCan is about finding the best place on the power law for a campaign to live. It’s about facilitating the scale and type of engagement that will do the most good for people based upon the kind of issue that they bring to the table.

All of which brings me right back to the issue of weblogs (again), back to Clay Shirky’s article (again) and back to this issue of ‘inequality’. In the case of iCan, there seems to be an acceptance that there’s a difference of type between kinds of campaigns and that certain types will sit at different levels of the power curve. So of course the question arises, is there a difference of type between the weblogs at different points in their analogous curve and what does that mean for weblog inequality.

Any examination of the ‘top-linked’ weblogs brings you to the conclusion fairly quickly that they’re either highly subject-focused or totally subject-focused. Several of them are group weblogs as well. They are almost totally non-conversational. At the bottom end are the small focused, highly conversational clumps of weblogs used almost as mailing-list/group e-mail equivalents for friends, familes and small groups of people. This isn’t a question of quality – the latter type has no aspiration towards massive traffic and web-popularity, while the former model has aspirations towards a publishing model and a larger ‘mass market’.

That’s not to say of course that a conversational weblog will remain conversational or small and downplayed (any more than to say that all human beings are uniformly socially popular) or that the publishing model weblog will necessarily achieve Time magazine levels of success, but simply that the inherent qualities of each type of site make them ideally suited to different points in the power-law – that there are different kinds of interaction which work better at different scales.

In between of course, there are many variants of tone, personality and conversationalism – hybrids designed to operate at different ‘depths’ – some by choice or aspiration, some forced into new forms of interaction by dint of new forms of pressure. Any long-term weblogger is familiar with the changes in tone that come with the arrival into your online social scene of people from your real-world who you didn’t expect to read your writing – and many are equally familiar with the sensation that too much of your life is on display for the benefit of strangers. A trafficked personal site necessarily becomes less personal – more of a publishing style site eventually, as the author is slowly eroded by revealing themselves totally in the public sphere – just as the local campaign becomes less homely and more structured as it extends to the county or national level.

Which leaves us where? My argument would be the fairly obvious one that – in order to create a fair and useful (equal) space within which webloggers can operate, we should be thinking about how to build tools and mechanisms that will encourage movement along the arc of the power-law, helping sites responsively find a level of traffic and engagement that reflects what individuals are trying to achieve, and that we should find new ways (maybe new kinds of weblogs themselves) that help articulate what kind of activity a weblogger is aspiring towards, and help them move in those directions. The level of engagement that has been demonstrated by individual webloggers has clearly been one of many inspirations for iCan – now perhaps it’s our turn to be inspired in turn?

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Random

First thoughts about Panther…

After a highly enjoyable Panther install party around Mr Webb‘s house, I’m now in a position to give my first impressions of Mac OSX.3. In no particular order (and with no claims made towards total accuracy):

  • The new chrome Apple logo that you get when you start up or login to your account is bloody ugly and and tacky and I can’t see what motivated them to use it;
  • My spacing between icons is strange and seems absurdly large;
  • I can’t use the trackpad to click on the login screen – which is highly annoying;
  • Removing the clock application was a strange move, but merging it with the clock in the menu bar and allowing you to choose how to use it makes a certain amount of sense. Having said that, when you switch from digital to analogue view you’re left with a strange shadow box around the analogue face, that seems to be a bug;
  • There are a number of occasions where windows appear partly obscured by the top menu bar – this is strange behaviour and confusing, and is hence probably a bug;
  • Fast-user switching is well-represented and mostly elegant, although the rotating cube is actually just really funny to watch because it’s so over-the-top;
  • The application switcher (Apple-Tab) is beautiful, elegant and well-developed;
  • The Font Book application is initially confusing, but is likely to have considerable utility; The redeveloped default font pane is really useful;
  • There are a number of strange new interface widgits around the place, including a kind of tiny, almost unnoticeable nubbin that allows you to drag entirely random panes out the side of other panes. This is particularly evident in the Font applications and is extremely strange and clunky. The generic font interface also has some odd rotating knob controls that don’t act quite the way I expected;
  • Both modes of the Finder are powerful and mostly functional, but the ‘action’ button is a terrible confusing mistake and both views could have done with more polish and attention to detail. They are – however – much much faster and more responsive as windows, which is much to be applauded;
  • Subtle dividers in the top-menu items are extremely elegant, practical and pleasing, but the generally flatter, greyer interface is a bit of a downer;
  • Exposé’s controls are in a bit of conflict with some of my illluminated keyboard controls, but that doesn’t matter – it’s a beautiful, elegant and well-presented feature that may take a little one to become habituated with, but is likely to be transformatively useful;
  • Mail’s new threading mode is totally incomprehensible;
  • Mail is faster, more responsive and more strident than you’d think;

Generally, I’m impressed by the functionality but not impressed by the finish. This one feels half-done – that it wasn’t possible to get it any further down the line before launch date. I have a feeling that over the next few months we’ll see a few patches that resolve 90% of OS’s problems. And when they do – it’s going to be more awesome than ever.

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Random

Apologies for down-time…

I’d just like to apologise for the relative lack of posting over the last few days on both plasticbag.org and Everything in Moderation. Looking around me I see a near infinity of “things that need to get done”, very few of which are actually getting done. I’m feeling a little swamped and something’s got to give. At the moment that’s the weblog(s). It’s a shame, though, cos there’s so much going on in my head and otherwise that I’d love to be able to write up in greater detail… Patience!

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History

Two early views of income tax…

Thanks to Radio 4 for these two early positions on Income Tax. Nicholas Vansittart, who was Chancellor of the Exchequer in 1816 put the case for the tax:

“This tax would press less on the lower orders of society than any tax which could be devised… It was a tax more upon the rich than upon the poor… When the act was revised, it would be found the least oppressive and the least objectionable of any tax that had ever been imposed…”

And a petition for the Corporation of London put the opposing view:

“Painful experience has only served the more strongly to root upon their minds a conviction of its injustice, vexation and oppression … the manner in which the said tax is carried into execution, by means of an odious, arbitrary and detestable inquisition into the most private concerns and circumstances of individuals, is still more vexatious, unjust and oppressive, hostile to every sense of freedom, revolting to the feelings of Englishmen, and repugnant to the principles of the British Constitution; … the petitioners are deeply sensible of the depressed state of the agricultural interests, and of the ruinous effect of such a burden thereon; … the manufacturing and trading interests are equally depressed, and equally borne down with the weight of taxation … and they confidently hoped, that by such reductions in the public expenditure… and the abolishing of all unnecessary places, pensions and sinecures, there would have been no pretence for the continuation of a tax subversive of freedom, and destructive of the peace and happiness of the people. [Petition to Parliament from the Corporation of London]

Perhaps unsurprisingly, given the sheer number of people in government with a vested interest in not pay lots of tax, the government was defeated by a huge majority. Read more about the whole debacle: The Repeal of Income Tax.

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Random

Aaron Caffrey didn't break into my systems…

According to a good friend of mine, I spent a good five minutes in the Warner West End’s first-floor loo with Aaron Caffrey – a (tall, enblondened) nineteen year old who was acquitted sometime in the last few days of crashing Port of Houston computer systems. Of course, being completely out of touch with everything that’s happened in the world since I went down with the flu last week, I didn’t notice at all and looked rather blank at my friend while he explained the whole situation to me. Young Katy seemed vaguely clued up on the whole thing too. I am – it seems – out of touch.

Anyway, I can report that at no time during our lavatory-time together did Aaron attempt to break into my systems, that he does indeed fit the stereotype remarkably well and that – in unrelated news – that League of Extraordinary Gentlemen is a tedious, unexceptional, bland and irritating adaptation of the Alan Moore / Kevin O’Neill comic book and that I very much don’t recommend it.

Addendum: For those of you actually looking for useful links about Aaron, you might do better here:

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Random

Found objects: Social Software Mind-map…

I’ve not got an awful lot to say about this this fantastically interesting mind-map of social software, but I think it’s slightly too important and interesting to be left loitering in the linklog.