Categories
Technology

Letters, Data and Metadata…

Considering how annoying I find The Social Life of Information (again – more on that later), it’s surprising how often I feel that I should be posting some of the nuggets contained within it for a larger audience. Anyway, there’s a really interesting quote in the book from Paul Duguid’s trip report from Portugal which I think is pertinent to my other post (A fragment of a world full of metadata) on the vast amounts of metadata that the real world supplies us with around the edges of the ostensible ‘content’. But then again – as I say – I find much of the book so aggravating that I’m not sure quoting a chunk of it to support one of my positions is a particularly inspired idea.

I was working in an archive of a 250-year-old business, reading correspondence from about the time of the American Revolution. Incoming letters were stored in wooden boxes about the size of a standard Styrofoam picnic cooler, each containing a fair portion of dust as old as the letters. As opening a letter triggered a brief asthmatic attack, I wore a scarf tied over my nose and mouth. Despite my bandit’s attire, my nose ran, my eyes wept, and I coughed, wheezed and snorted. I longed for a digital system that would hold the information from the letters and leave paper and dust behind.

One afternoon, another historian came to work on a similar box. He read barely a word. Instead, he picked out bundles of letters and, in a move that sent my sinuses into shock, ran each letter beneath his nose and took a deep breath, at times almost inhaling the letter itself but always getting a good dose of dust. Sometimes, after a particularly profound sniff, he would open the letter, glance at it briefly, make a note and move on.

Choking behind my mask, I asked him what he was doing. He was, he told me, a medical historian. (A profession to avoid if you have asthma.) He was documenting outbreaks of cholera. When that disease occurred in a town in the eighteenth century, all letters from that town were disinfected with vinegar to prevent the disease from spreading. By sniffing for the faint traces of vinegar that survived 250 years and noting the date and source of the letters, he was able to chart the progress of the cholera outbreaks.

His research threw new light on the letters I was reading. Now cheery letters telling customers that all was well, business thriving, and the future rosy read a little differently if a whiff of vinegar came off the page. Then the correspondent’s cheeriness might be an act to prevent a collapse of businss confidence – unaware that he or she would be betrayed by a scent of vinagar. (Chapter 7 p.173)

Categories
Random

What I look like at the moment…

A very recent picture of me trying to look serious. I shall shortly add this to my ongoing visual Brief History of Tom.

Tom Coates, Jan 2004

Categories
Random

On Bloggies 2004…

So the weblog competition that I don’t tend to get stroppy about is back and what a relief it is after all that Guardian rigmarole to have a nice award that’s nominated and voted for by members of the weblogging community itself and that vaguely reflects the culture and interests of that community. Yay! As we’d say over at Secret Santa, “Everyone gets a present! Everyone’s happy!” Because the Bloggies have returned!

There are some interesting shifts in the categories this year – Nikolai sent around an e-mail earlier in the year to see if he could improve them still further, and I’m delighted to say that this year there is no longer a combined “Europe and Africa” category, and that instead there are separate categories for Africa and the Middle East, The UK and Ireland and continental Europe.

In order to jog a few minds I’m going to make my usual yearly reminder of some particularly good sites that I’ve seen around the place which I think might deserve a mention. Feel free to ignore as you will, but these are likely to be on my initial ballot sheet.

If you’re looking for some good Aus/NZ blogs, then I can heartily recommend Loobylu, Brainsluice and Captainfez.com. For African/Middle-Eastern, I think I’m going to go with the obvious and cast my vote for Salam Pax, who has been the iconic weblogger of the year, at the heart of the largest news story of the year, and has been always honest, open and personal. For Best British/Irish, I can’t recommend CityofSound enough, and it’s not because Dan’s my employer or because we had a row and I feel guilty about it. Genuinely fascinating, well-written stuff. And for the European award, you wouldn’t go far wrong putting your pebble in the Tesugen urn when you’re voting.

In the topic-based categories, I’d like to recommend Coolfer, chachacha.co.uk and Share the Music – all of which I check up on regularly and find illuminating and passionate. The Best Political weblog will inevitably go to some foul warblogger, but I’d like to point you in the direction of the very British PolitX. In terms of the best gay weblog (always one of the hardest fought categories), I’m going to have to try and persuade you all to read trash addict more than you do. Otherwise, any of the classics would do nicely: Ernie, Bart or Sparky all come with the highest of recommendations. Best Group should (and probably will) go to Boing Boing and best community to either Slashdot, Kuro5hin or Metafilter.

As for myself – I pretty much think I’ve done my thing with regard to these awards enough times already. But that doesn’t mean that I’d be exactly upset if you decided to nominate plasticbag.org for Best British or Irish Weblog, or best GLBT weblog. One thing I would really like though (because I think it’s one of the best things I’ve written in a while) is for people to bear in mind (Weblogs and) The Mass Amateurisation of (Nearly) Everything when they’re looking to nominate for the Best Article or Essay about Weblogs category. Weirdly, it’s one of the things I’ve done this year that I’m genuinely proud of (despite all its clumsiness and deeply dodgy turns of phrase) and I’d genuinely like more responses to it.

Categories
History

On Belaugh House circa 1900…

Here’s something quite special (for me at least). While I was up in Norfolk over Christmas, my mother showed me a picture that had been taken of our home shortly after it had been completed (circa 1900). It may sound ridiculous, but I find it extraordinary how immediately recognisable it remains despite all the additions and removals and reorganisations that it’s suffered/enjoyed over the last century. Particularly astonishing for me is that the little pine trees that you can see dotted around the lawn are still there today and are now about twice the height of the house itself. And those little trees you can see dotted around the gate and around the drive-way are now enormous mature horse chestnut trees with branches that hang low as you come into the garden and shelter that whole side of the garden in dabbled sunlight through the spring.

I love the idea that the house has gradually settled into its location over the years, that it has made its environment its home just as we made it ours. It doesn’t look like a block perched on a hill surrounded by fields any more. Now it looks like a part of the landscape. And that makes me think more about the nature of artisanship – particularly that the creators of the house and garden built something that wouldn’t even start to look its best until decades after they had died. I wonder whether the current vogue for disposable, short-term buildings means that we’re cheating ourselves of that settled-in, mature feel – as if all our buildings were like unripened flavourless cheeses that we never respected enough to come into their own.

I’d love to work on something that had that kind of presence in time, that wasn’t going to vanish or mutate overnight. I wonder whether that’s why so many web people still want things in print or physical media. Because that way the artefact can age and mellow with them – even after them. That they need that sense that they’ve created something living that will change and deepen through time just as steadily as it will endure.

Family House in Norfolk Circa 1900

Categories
Random

A year ends, a year begins…

Wow. What a long time it has been since I last posted to plasticbag.org. And what have I done in the meantime? I’ve been back to Norfolk to see my family, experienced the wonders of Christmas, seen Return of the King, watched ten hours of videos with my little brother, watched the snow come down and get washed away, struggled through lots of music television, had my first frank conversation with my little brother about being gay, opened and given lots of gifts, battled back to London via bus and train, gone back to work for a few days before late-night driving off to Cornwall for New Year with a selection of friends and friends of friends wherein was had much late-night drinking, (indoor) swimming, fondue-ing, walks in the wet and the dark, eating of beef and roaming around. Since I last posted I’ve travelled about eight hundred miles in total, including trips to Penzance for shopping, Newquay for boots and Bath for Sally Lunn’s. I’ve driven through Indian Queens, passed by Splatt and circumnavigated Pityme. I’ve also read a lot of The Social Life of Information (more on how much I want to burn that particular waste of headspace later), thought a lot about Tivo and Social Software, played a lot of Knights of the Old Republic and both been bought and bought for others some of the most wonderfully entertaining porcelain cups I’ve ever seen. All in all, an eventful and entertaining couple of weeks.

Next up is trying to get my head together to start a new project at work (interesting one this – should have really positive, interesting and coincidentally weblog-friendly effects on BBC Radio sites), trying to assemble my thoughts for a conference at Olympia in a couple of month’s time, trying to work out whether to propose a participant session for this year’s ETCon (which I’m still hoping I’m going to attend), while apparently also trying to score maximum points on self-created, self-destructive and highly non-fun-for-all-the-family games like, “How quickly and effectively can I alienate everyone I work with?”, “Be an arse!” and “How fat, weird and bearded can one man become?”. What did you guys get up to?

Categories
Random

Christmas! My old enemy! We meet at last…

Imagine me, if you will, in a smoking jacket. Imagine a thin moody moustache is slithering across my upper lip rather than the manly unkemptness that I call my beard. Imagine that I’m sitting in a 60s pod-chair – almost completely spherical apart from a hole from which I peer, and suspended on the slightest tapering base. Imagine as you enter, I turn around to face you with a smile of grim satisfaction on my face. And then I say:

“Ah Christmas! My old enemy! We meet at last…”

Ladies and Gentlemen, I’m terribly afraid that you’re not likely to get much more plasticbaggery over the next week, as I have an astonishing range of Christmas-related activities to indulge myself in. At least part of that period will be spent with my family who believe that any computer than runs a browser after IE4 and does so via a non-free dial-up ISP (that cuts you off every twenty seconds) is the closest thing to pure evil that they can imagine. Such an environment is not conducive to regular postage. I shall return with many stories shortly before the New Year (and I’ll still be available on e-mail and there’s always someone to talk to on Barbelith if you get desperate), but otherwise, if I don’t see you before, have a wonderful Christmas!

Categories
Random

A world of iTunes tips…

So an upgraded version of iTunes appeared on my Software Update this evening. For the most part – if you’re not from AOL and looking to buy music – there aren’t very many changes that I can notice (except hopefully it won’t now crash my G4 desktop every 12 hours or so). But one thing I did notice that I hadn’t seen before was under the iTunes menu at the top of the screen – an option called ‘Hot Tips’. When you click on it, it throws up this page – iTunes Hot Tips – which included these useful-to-know factoids:

  • “To quickly create a playlist containing an album in your library, click Library and choose Edit > Show Browser (if you see only Hide Browser, then the Browser is already visible). Drag an album from the Album list in the top-right section of the library to the white area below the items in your Source list. A playlist named after the album is created.”
  • “To switch between the approximate and precise time for all the songs in the selected playlist or the library, click the time displayed at the bottom of the iTunes window.”
  • “You can Control-click songs, playlists, column headings, and many other items in iTunes to do certain tasks more easily. For example, to see all the playlists that include a particular song, press the Control key and click the song, then scroll down to Playlists.”

Lots more. Some obvious. Some less-so. All very nice.

Categories
Social Software

Is physical presence necessary for community?

A few months ago I responded to a site that claimed The Internet is Shit with a reposte designed to illustrate that although our networks might contain difficult and unpleasant material, they also contain enough of value and facilitate enough legitimate and real communities to be able to state pretty conclusively that The Internet is not Shit. Note – not that it’s perfect, not that it doesn’t have flaws, not that bad things don’t go on in it, but that pound-for-pound it’s more useful and valuable and community-generating than it is useless or damaging or culture-destroying.

Over the last few days, the post has turned into a bit of an argumentative arena, with various posters weighing with positions on what constitutes utopian rhetoric versus what constitutes a reasonable and rational position about the possibilities of (among other things) online communities. Throughout this article various people – myself included – have stumbled in our logic, presented clumsy opinions and misunderstood each other. Nonetheless, I want to pick up one particular fragment of these arguments – a fragment that I feel strongly about and am prepared to fight vigorously about. It’s about the authenticity or otherwise of online ‘communities’. At a certain point in the debate, my sparring partner posts:

“We’re not talking about abstract information – which is expedited magnificently over the internet – we’re talking about flesh and blood people. An actual meeting is far more meaningful than tapping on a keyboard. It is substantially different. Physically congregating with other folk is the same as being on the internet as is reading a book about Tibet compared to actually going there. Or reading a menu and eating the food. You can’t reduce and flatten the physical, sensory, emotional, kinaesthetic and social world in that way.”

Now I’m going to agree with the premise that the particulars of the medium through which people communicate can add a timbre to a community and that they can faciliate certain parts of the exchange more effectively than others. On the other hand, I’d also argue that the qualities of the community space are supprted by the software that they run on, and that quite possibly that software hasn’t yet – in the ten/twenty years that it’s been being developed – quite achieved the elegance and sophistication that we take for granted in some other social spaces. But the one thing I will not stand for is this sense that online communities are somehow inauthentic because they are unphysical – or that the truncation in social ‘signal’ somehow reduces them down to a point of uselessness or redundancy. So excerpts from my reply follow:

Your analogies are hideously flawed for a start – if I communicate on the internet or by phone with someone, it’s not like a transcript of that person or a decription of that person. You’re talking as if whenever you talked to people who weren’t present physically (say via the telephone), that what you were actually doing was listening passively to bloody recordings! Of course they’re not – it’s not bloody radio! People are talking to each other!

Now obviously there are things that you can do in person that you can’t do physically online. It’s harder to guage someone’s mood, it’s harder to have sex with them, it’s harder to get intonation or a tone of voice. But it’s still communication! And the possibility of community still exists! I mean, there are many circumstances in which certain elements of the experience an interaction can be truncated – if you’re on a phone for example and can’t see the person concerned, or if they’re wearing sunglasses so you can’t see their eyes, or if you’re actually bloody deaf and are forced to lip-read, for Christ’s sake! But none of these things stop the possibilities of communication, and none of them stop people being supportive, helpful, useful, friendly or even forming communities through them. I work on the internet, and often my first experience of people is online. Sometimes my only experience of them is online. And yet we can be friends! Most of them have helped me out in some ways in the past, and I’ve helped most of them out in the past as well. Those I haven’t met, I’d like to and those I have I see regularly. But that our relationships have moved sometimes from purely online to a mix of both online and off doesn’t mean they weren’t real to begin with.

You talk about ‘tapping on a keyboard’ as if touching keys was the entire point. You’re confusing the method of communication with the communication itself. It would be like me saying, “There’s a substantial difference between communicating with someone (online) and just causing air to vibrate with your vocal chords”. It’s trivialising, innaccurate, clumsy and – frankly – stupid.

[I should apologise at this point for resorting to name calling in the final line – put it down to frustration.]

There’s a lot more to the argument that’s worth reading and talking abotu on the post itself, but I just thought I’d ask do people still think that the term ‘online community’ is necessarily an oxymoron? Do you really think that the fact you’re interacting through your fingers dramatically limits the strength of the relationships you can make?

Categories
Random

Guardian Award Winners…

So the Guardian’s Weblog Awards have been announced, and although I’m surprised by a good few of the sites who made it onto their lists, generally the standard’s pretty good. Some recommended sites from the published list:

And a special shout-out to my particular favourites: LinkMachineGo and The Diary of Samuel Pepys and commiserations to the poor site whose bandwidth limit was exceeded the moment they won.

Categories
Random

A fragment of a world full of metadata…

Metadata, then, is data about data. Jason has posted a piece about metadata called Metadazzle Overfizzle, the vast amounts of metadata that seems to be appearing for every piece of actual content we’re producing on computers and how much this new state of affairs reminds him of writing a love letter using Excel.

As an example, posts on weblogs can have categories, permalinks, post dates, post times, # of comments, # of new comments since your last visit, # of words, # of trackbacks, who last commented on a post, titles, authors, icons, prompts to read more, karma scores, # of versions, “email this” links, referers, and all sorts of other things.

Which made me wonder to myself about the amounts of metadata that I might receive from letter sent to me through the post. Obviously a few pieces of information are clearly metadata-like. There’s the address that it’s sent to complete with house number, street name, district/town name, city, county and post/ZIP code. The postcode in the UK being a nicely detailed piece of metadata for a letter that would get your location down to around 16 homes. Sometimes you’d have details for country in the address too. Sometimes on the back or top left you’d expect to see all the details of the person who sent the letter to you. Then there’s the stamp, which explains the amount of money (or the class of postage) that’s been used to send the letter. Then maybe – if it was a complex package – you’d have to write the class on explicitly to make sure that it was clear which class the cost corresponded with. So more metadata there. Then there’s the information that’s on the postmark itself that tells you which sorting office it came through and what time it was processed. Obviously whether the postmark actually intersects the stamp or not has an impact on whether or not it’s still functionally usable as a medium of letter exchange, so that’s probably an extra piece of metadata there. And we haven’t even opened the letter yet.

So we’ve opened the letter and again we have the address fields displayed – both sent to and from. We probably don’t need to worry too much about that though, since we’ve already captured most of that information. Then there’s the date upon which the letter was written, which we need to note down because it may be radically different to the date when it was sent. Then if it’s a piece of business correspondence there may be a RE: field, which I suppose we have to call a subject and then maybe the people who have been ‘carbon-copied’ in on the letter. But that’s a bit businessy, so let’s ignore that for a moment. Then of course there’s the letter itself (blah – content), then the name of the person who wrote the thing (author – finally!). If it’s a professional piece of correspondence – of course – you might also need to put in separate typed and signed names to end (extra data there, as it’s both pertinent who wrote the letter and that you believe it’s them). And then there will be an indication that there may be attachments or not.

Of course that’s not all the information you’d get from the letter concerned. You’d get much much more than that. You’d get a sense of whether it was professional or personal by the way the letter had been addressed, whether it was hand-written or not, the size of the envelope, the colour of the envelope, its flexibility and weight. And if you wanted to record information about the letter (which might – of course – have bearing on how you were to read the content of it) to any degree of accuracy you’d have to think about the smell of the paper, it’s thickness and approximate quality, whether it was pre-printed with an address, whether it contains a logo, how cleanly it was folded, is it colourful or black and white, whether it’s written in green ink, how steady or efficient or loopy or shaky or spidery is the handwriting, whether it’s written up to the margins and in tiny writing or whether each line of text has been carefully strapped to the ghost of the printed sheet of lines that could no doubt be seen – as if through tracing paper – through the page as it was written upon. And there’s got to be more… The scratchiness of a pen knib, the slightly deformed circle of paper that could be a circle of dried salt-water. What other things could be recorded in a love letter that might need to be recordable?

Because the thing about metadata (if you’ll bear with me for a moment as I take still further liberties with our common conceptions of the word) is that for the most part we’re exposed to it all the time – vast amounts of it, in fact, around every physical artifact that we use. Over and above the obvious data, there are textures, sensations, handwritings, stamps and fragments of information that all have a bearing on how we read the almost trivially information-sparse chunk of scrawl that’s actually supposed to be ‘the message in itself’. A single romantic letter dribbles metadata out of every flat, folded, ink-inscribed surface, and we assimilate it and operate with without the slightest concern for the amount of contextual information that we’re being forced to ingest. Human background-readable information, absorbed invisibly and unconsciously or so routinely that it no longer feels like information at all.

Because in fact it’s not that there’s too much metadata in the world, it’s that we have incredibly primitive and vestigial mechanisms to help us transcribe it from world to idiot-savant computer companion. We’re stuck in a middle-period between the emergence of useful computer processing power and the computer’s upcoming ability to self-annotate, transcribe and create metadata simply, elegantly (and in vast amount) in the background all the time. In the meantime our transcription processes are tedious and long, our computers eager but clueless – and the amounts of metadata available for any given thing trivial compared to the richness of information and association you could get from a genuinely interested and knowledgeable person. This will all change in time of course, but in the meantime (and in fact regardless, given the information we generate without even noticing it on a routine basis) we’re stuck writing love letters in Excel whether we want to or not.