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Is "amateur" an insult?

Microdoc News has responded to my piece on Mass Amateurisation with a corresponding piece taking me to task on using the word ‘amateurisation’ when I should use the word ’empowerment’ (Mass Amateurisation, Blogging and Google):

Mr Coates has done it again – created a wide sweeping panorama of ideas which seem to work but then once the euphoria of the idea has swept by, one realises that Tom has just kicked me and all the other webloggers in the guts. The concept of mass amateurisation is that kick in the guts — amateurisation is a pejorative term, belittling the efforts of thousands of webloggers.

I think it’s a shame that my piece has been read in this way. As I think should be obvious to pretty much everyone, I’m interested in weblogs and weblog culture and I’m proud to belong to that community of people. When I used the word ‘amateur’ I wasn’t intending to make any kind of value judgement – I was just describing a type of activity that was open to many people who were undertaking it not because they had to – and not for money – but because they enjoyed doing it and derived other benefits from it. There are clearly many extremely good weblogs with expert (or popular) appeal and there are also a great many weblogs that neither have – nor particularly look for – any relevance outside a small group of family or friends. I’m not sure I believe that whether they are ‘amateur’ or not necessarily has much bearing on that distinction. The web is full of sites by creative people who don’t get paid for their efforts. Many of these sites are dramatically more interesting and creative than commercial sites. They’re still amateur… And why can’t an amateur writer be at the very top of their field? After all only amateur sports men and women can compete in the Olympics…

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Random

One big clump of recommendations engines…

I’m doing a bit of work around recommendations and recommendations engines at the moment, and I’m finding it really illuminating. The thing I think I’m most surprised by is how unclear the boundaries that surround the whole concept actually are – how everything seems to bleed into surrounding areas – where structure and categorisation bleeds into navigation bleeds into contextualisation bleeds into associations between things which bleeds into tracked user-behaviour in aggregate which bleeds into individual user behaviour patterns. It’s all very… bleedy…

Anyway, so I’m thinking about all this stuff and I start looking at Amazon – and I know I shouldn’t really be surprised but I suddenly get slightly overwhelmed by it. It’s basically just loads of recommendations engines joined together with a tiny fragment of ‘buy a product’ goo. There’s the page that greets you when you arrive (assuming you’re logged in), above which you can click on a page to get specialised recommendations based upon purchases. On every single item you go to there’s a recommendations aspect (people who bought this also bought…) – and then if you add it to your basket, then you get a recommendations page that shows you other things you might like to buy. The same thing happens when you add it to your wishlist. And then there’s the recommendations engine that tracks you around the site, keeps track of every item you’ve looked at and works out descriptions based upon those – that’s called “The Page You Made”. And then there’s the “New for You” page – a set of (you guessed it) recommendations based upon what’s recently been published or released.Then there’s the button that you click to “See more items like the ones in your wishlist”. And then there’s “Your Store”… I wouldn’t be surprised if they tweaked your recommendations depending on where you lived as well.

All of which only makes it worse that seem to think they think I’m obsessed with low-grade sk8ter rawk…

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Random

Orlowski influence on BBC article?

So there’s an article over at the BBC at the moment about Google celebrating its fifth birthday. As part of this article there’s this paragraph:

Web logs, or blogs, pose a particular problem for Google as one of their defining features is the links they have to other blogs. As the numbers of blogs has grown the influence they have over rankings has increased. In some cases blogs referring to a webpage on a particular subject are ranked higher than the page itself. To combat this Google has considered creating an index just for the web journals.

My question is quite simple, really. The possibility that weblogs might be skewing the Google’s results has been mentioned several times before, but as far as I know Google have never come out and confirmed these stories – and they have actively denied that a potential ‘separate index’ would involve removing weblog from their main index. So my concern is not what Google may or may not be doing, but whether the BBC has just based that part of its article on the article written by Andrew Orlowski on this issue, which conjured a fair amount of spurious fantasy and assertion out of surprisingly limited evidence. If they have, I have to confess I’d be disappointed…

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Random

On being grouchy with BTOpenworld… Again…

So like a great great many people in the UK who can’t get easy access to cable, I get my ADSL from BTOpenworld. BTOpenworld is the online part of that-which-used-to-be-called-British-Telecom before it was privatised twenty or so years ago. Now the thing about this ex-monopoly is that it really doesn’t have the slightest idea what it’s doing most of the time. I’ve had £250 phone bills for internet access and then been told I’d get unlimited usage only for it never to work (an offer they actually physically rescinded because they couldn’t handle the strain), I’ve had ADSL packaged with the world’s least practical and useful modem and I’ve recurrently had them say that they don’t support Macs even when – let’s be honest – what’s to support? The biggest problem with them is that they keep thinking “ooh – let’s add more shitty services and fluff on our service” while resolutely not doing anything even vaguely useful like:

  1. Have vaguely easy to search help files
  2. Provide a simple service that actually works
  3. Not be dick-heads

My favourite bit always used to be the phone help-lines that they charge 50p a minute for. You ring up and they say things like “Have you got the phone cable plugged in?” and “Is your computer turned on?” before confessing that they actually dont’ know what’s wrong at all, and – by the way – thanks for the tenner you’ve just spent on the conversation…

But I have a new favourite bit. They send out these e-mails every so often, telling you how they’re changing the terms and conditions and giving you brilliant new services like new dumb-shit-enabled browsers and “Photo and briefcase storage and sharing” whatever the hell that might be. The latest big deal that no one gives a crap about? BTOpenworld is ‘fusing’ with Yahoo in some totally tedious way. So they send out an e-mail explaining how ace this new service is and it’s all HTML enabled and full of crappy images. And at the bottom it has this thing about what to do if you’re on a Mac, and – of course – the bloody link doesn’t even work if you’re using a Mac.

Gah, the sooner there’s some decent, practical simple mac-friendly competition the better…

Categories
Personal Publishing

(Weblogs and) The Mass Amateurisation of (Nearly) Everything…

1// Before the world of the weblog was the time of the homepage. Back before we knew any better, it was the homepage that was going to transform the world. Everyone was going to have them. They were going to democratise publishing. Together we thought we were going to change the world. But we didn’t..

Ten years on from the earliest homepages, and we now find ourselves with weblogs. There are now hundreds of thousands of active weblogs in the world – quite possibly more than a million – almost all of them powered by simple content management systems with names like LiveJournal, Blogger, Movable Type, Bloxsom… There are webloggers in pretty much every country of the world. There are celebrity webloggers, expert webloggers, political dissident webloggers, prison webloggers… Weblogs are becoming “Enterprise Solutions”, they’re creating empires of “Nano-publishing”. Across the world, faster and more randomly than anyone has yet been able to track and collate, webloggers are linking, posting, trackbacking, commenting, aggregating and moblogging their way through the first days of the 21st Century. The world now finally seems to be changing, and weblogging is part of that process…

This is an exciting time to be engaged with this explosive community of people – and there are many intriguing debates about the nature, function and value of weblogging starting to emerge. Some are debating about whether weblog culture resembles hyperactive academic citation networks – does the “best” stuff rise to the surface? Others are asking questions about the politics of weblogs – if it’s a democratic medium, they ask, why are there so many inequalities in traffic and linkage? Others are talking about a ‘world-wide free-market in ideas’ – with all the benefits and horrors that suggests. Still others wonder whether we’re all about to sell out. A few say we already have…

These debates are heady and passionate and focused with laser-like intensity – and often they are valuable debates to be having. But their focus comes with a cost – we’re losing a sense of context – why should we care about weblogs at all? What makes them different from the dying form of the homepage? How do they fit into the wider context of emerging cultural and technological trends? These are important questions because they situate weblogging within a larger shift in the way we relate to the world around us. And in the process, they gesture at our future. Where do we go from here? Through the rest of this article, then, I’m going to try and explain how weblogging fits into the wider world with an eye to showing how weblogs may form a ragged centre for our small-scale personal creative endeavours. And – as a sideline – maybe I’ll be able to explain the relationship between weblogs and homepages…

2// Technically, weblogs are trivial – a reasonable programmer can assemble their own weblog content management system in a couple of hours. It’s nothing but a form on a webpage glued to a database with some templating tweaks. Wherever the animating magic might lie, it’s not there. Instead we have to look towards what weblogs and weblogging software accomplishes. Clay Shirky phrased it one way when he wrote an article called Weblogs and the Mass Amateurization of Publishing. In his piece, he described the way in which weblogging simplifies the concept of “Publishing” to the point that not only is it now so simple that anyone can do it, it’s also so simple that there’s no way of making money out of it. Publishing has come to the masses… This idea – of a form of publishing that’s almost completely lacking in barriers and cost – is fundamental to an understanding of weblogging.

Another popular approach to understanding what weblogs ‘do’ is to compare the process of blogging to the mainstream print media. Under this interpretation, weblogs constitute not just a mass amateurisation of publishing, but a more rarified amateurisation of journalism itself. This approach highlights the possibilities of the form – that the combination of timeliness and super-lightweight content management means that the ability to comment and report on the world around us is suddenly within reach of everyone. The journalism argument is perhaps less convincing than the one concerned with simple publishing.

But what both of these attempts to understand weblogging have in common is this sense of amateurisation. They both argue that weblogging software constitutes a radical simplification of previously complex tools. Updating a website on a daily basis is no longer an activity that only a trained professional (or a passionate hobbyist) can accomplish. It’s now open to pretty much everyone, cost-free and practically effortlessly…

But it’s not just publishing or journalism that are going through a process of mass amateurisation at the moment. In fact over the last fifteen years or so pretty much all media creation has started to be deprofessionalised. We only have to look around us to see that this is the case – as individually created media content that originated on the internet has started to infect mass media. Hard-rocking poorly-animated kittens that once roamed e-mail newsletters (http://www.b3ta.com) are now showing up in adverts and credit-sequences, pop-songs written on home computers are reaching the top of the charts, weblog commentators in Iraq are getting columns in the national and international newspapers, music is being hybridised and spliced in the home for competitions on national radio stations. The whole of the mainstream media has started to look towards an undercurrent of individual amateur creation because of the creativity that’s bubbling up from this previously unknown swathe of humanity. Mass-amateurisation is EVERYWHERE.

3// So what is generating this explosion in unprofessional production? Fundamentally it’s because the gap between what can be accomplished at home and what can be accomplished in a work environment has narrowed dramatically over the last ten to fifteen years.

The first shift towards the mass amateurisation of everything arrived with a rise in the power of computers and a drop in the price of sophisticated software. Desktop publishing was the first professional tool to meet the mainstream – but it was never going to have a massive effect because the price of producing and distributing a magazine were always going to remain relatively high. You still need paper. You still need someone to drive your creation to all the news retailers. But while desktop publishing was never going to create a massive network of underground magazine publishers, its bastardisations in products like Microsoft Publisher and Word did set a trend that has been ongoing ever since – a trend towards giving amateurs tools at inexpensive prices that have all the power that professionals have become used to.

Today we have applications that are supplied free with our computers that allow us to assemble video footage into forms that can be burnt onto DVDs and played on our home televisions. Other free applications allow us to touch-up photographs or be our own DJ. There’s a vibrant culture in making animations with Flash or Director while for a few thousand pounds it’s possible to download enough high quality applications to record and mix music in the home – or even to compose it. Professional video-editing software and high-powered computers have dropped to such a price that now it’s possible to create broadcast-quality TV shows with little more than a DV camera, an Apple Powerbook and a copy of Final Cut Pro… Weblogging software is an almost trivial example of this process – but while the technology that lies behind weblogging is more basic – the power it provides is just as real…

But it’s not only equipment that separates the professional from the amateur, it’s also access to information. The dramatic increase in available information constituted the second shift towards mass amateurisation (and was the first that the internet provided). Suddenly it became effectively effortless to research information online and to connect with communities of people interested in the same things. Film-makers could meet one another, animators find out each other’s tips and tricks, audio-professionals could learn from and collaborate with their peers. Before the internet, large swathes of technical information had no accessible forum in which to be exchanged had previously been disseminated top-down via training courses, Universities and within industries. That remains true to an extent today but to a much lesser extent – today much more information is available to everyone – one way or another. This has had a parallel effect quite outside media production – helping to amateurise almost every field of human activity from fixing cars to fixing people. For good or ill, self-diagnosis tools, support groups and dedicated information resources are increasingly helping people to figure out what’s wrong with themselves and even (sometimes) to fix it.

The third shift towards the mass amateurisation of everything was another direct result of the creation of the internet – but now in terms of the distribution of amateur content. In terms of the written (or at least typed) word, the internet has already been the easiest, cheapest and potentially most targetted distribution channel for a good few years now. For webloggers, that’s enough – but for people creating video or audio content, it’s not. People producing video, audio, animations and the like need fatter pipes – greater bandwidth – to be able to show off their creations. Thankfully, they’re getting precisely that – broadband is making it faster to distribute personally generated content just as peer-to-peer technologies are making it easier. Inevitably, each and every day, more personally produced media content is appearing online and being distributed net-wide. This process shows no sign of slowing…

4// So where does the weblog fit into this picture? Weblogging software creates a highly effective and simple way of helping people create fully functional – if unflashy – regularly updated websites. In these respects it’s a clear parallel to iMovie and iPhoto – applications that help us make things. And just like the video and photography communities online, there’s a community of weblog enthusiasts who have been empowered by the internet to share tips, insights, new technologies and with whom one can engage in debate. And just like these communities, webloggers are distributing their content online. Our three drivers towards mass amateurisation are clearly making their presence felt.

But I think there’s more going on with weblogs than with some of these other forms of media. And I think to understand what that is, we have to return to the homepage. We have to see what has changed since publishing last claimed a mass amateurisation…

At the beginning of this article I wrote, “Before the world of the weblog was the time of the homepage. Back before we knew any better, it was the homepage that was going to tranform the world. Everyone was going to have them. They were going to democratise publishing. Together we thought we were going to change the world. But we didn’t.. “

But maybe we did… There’s not a lot of difference between weblogs and homepages in some respects. Both are spaces to put written content online, for one. But the fact that homepages had no sense of standard structure, required manual updating, were unbound from time and were resolutely non-discursive meant that they were static, lumpen. At their best they became monolithic tomes – bunkers for content, guides updated haphazardly that infinitesimally accrete “content”. In terms of the distribution of the word, the homepage was like a “Time Out Guide to {your name here}”. The simple addition of structure and mechanisms for ease of publishing have made the comparable form of expression on weblogs so fluid and quick that it borders on speech. In terms of self-representation, the homepage is like a statue carved out of marble labelled carefully at the bottom where the weblog is like an avatar in cyberspace that we wear like a skin. It moves with us – through it we articulate ourselves. The weblog is the homepage that we wear.

And this is the big leap forward – this is where the value of weblogs lies in the newly amateurised world. This flexibility of publishing creates a fluid and living form of self-representation, the ‘homepage (as a place)’ has become the ‘weblog (as a person)’ that can articulate a voice. And when there are a multiplicity of voices in space, then the possibility arises of conversations. And where there is conversation there is the sharing of information. And conversation about what? Well everything from music and movies and animation and medical information. Weblogs are becoming the bridge between the individual and the community in cyberspace – a place where one can self-publicise and self-describe but also learn, debate and engage in community. In other words, weblogs are not only a representative sample of mass amateurisation, they’re becoming enmeshed in the very structures of information-retrieval, community interaction and media distibution themselves. Weblogs are now facilitators of mass amateurisation. They’re almost becoming one of its architectures…

5// So what will we see in the years ahead? We can expect computer power and technology to develop at a similar – perhaps even increasing – rate. We can expect applications to develop and evolve, leaving legacy versions in their wake that become ever cheaper and which provide ever more creative power to the hobbyists and amateurs of the world. And we can expect the internet to bring more bandwidth to our home computers and (gradually) to other devices too. And this will bring an ever-evolving culture of amateurisation into every form of creative production (or at least those that require little in the way of capital investment). Whether or not this shift will result in an explosion of creativity or a debasement of quality remains unclear. What effects it may have on mainstream media is at the moment unforeseeable. But one thing is clear – at the centre of all of this amateurisation is likely to be the weblog or something very much like it – far from them most flashy or obvious of the technologies we’ll be using, but a place around which we can connect with our interest groups, learn new skills and distribute our creations.

As to the specific form the weblogs of the future are likely to take – and the ways in which they’ll directly connect to the other stuff we make and the communities that are generated – well we don’t know as yet… But maybe the tools and skill-sets needed to design them are starting to become mass-amateurised as well. If that’s the case, perhaps we’ll all be able to have in hand in their creation…

This article was originally delivered to Aula Meeting of Minds 2003 – Exposure in Helsinki on June 16th 2003 (pic).

Categories
Design

On Jenny Everywhere…

My wonderful cult are getting a bit of exposure at the moment and it’s all because of Jenny Everywhere. My involvement in the whole enterprise was fairly negligible – I started a thread to try and get people thinking about the possibility of Open Source Comic Book Characters. I didn’t notice that a quite a substantial group of rather more engaged and creative people – particularly Steven Wintle – were (unlike me) actually getting off their arses and doing something with it. The result is not only a completely Open Source Comic Book Character that anyone can use in any book owned by any company (or indeed by anyone who wants to self-publish a book with a soon-to-be recognisable character without worrying about rights) but also a series of highly entertaining completed stories:

In the meantime, Jenny has appeared in Exclaim, “Canada’s Music Authority” as well as on Boing Boing yesterday. It’s all looking very positive. My next hope? That she’ll start turning up in cameos in DC and Marvel books – although presumably their legal departments might take a while to get around the concept…

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Random

Post-war stories…

From Dear Raed a couple of days ago:

While my family is waiting outside something strange happens, one of the soldiers comes out, empties his flask in the garden and start telling the medic to give him his, the medic shoos him away. They all think that the soldier is filling his flask with cold water from the cooler. Later it turns out that he emptied my father’s bottle of Johnny Walker’s into his flask and was probably trying to convince the medic to give him his to empty another bottle. Weird shit.

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On the book of the Baghdad Blogger…

I have managed to get my hands on an advance copy of Salam Pax, The Baghdad Blog, which is coming out in paperback on September 5th. During the war, I have to confess that I found Dear Raed essentially unreadable. The weight of irrational rhetoric from all directions around the blogosphere had become totally overwhelming – the whipping up of fervent belief (on all sides) was creating this weird hybrid mood of blood-lust, puritanism, evangelism and nationalism. The weblog world was full of hyperbole to the extent that it seemed to me quite plausible that any opinion could have been espoused by someone, and seized upon and used as some kind of flag to stand behind – although, to be fair, it was no more full than the opinion columns of the national and international press. At the time the thought of reading another opinion on the war – and trying to scrabble the truth from the mix of prejudice, vested interest, nationalism, accidental misinformation and context – was a far from compelling proposition…

With the benefit of hindsight, of course, things start to look a little clearer. When the red tide started to recede, the shapes of opinions and reportage of intelligence and integrity seemed to me gradually to emerge. And I think, now the initial hysteria has passed it’s become clear that Dear Raed constitutes an abiding – albeit small – artefact of life on the ground during the second war in Iraq.

I have one caveat. I think it’s important to remember that – as human beings – we have a tendency to group people into those who are similar to us and those who are not. We find it much easier to identify with people who share some of our cultural baggage, values and preoccupations. Our sensitivity towards Salam’s words and our sense of identification when we read his experiences – whether we agree with his politics or not – are as a direct result of the fact that he speaks with a vocabulary and in a sensibility that are immediately comprehensible to Westerners. It’s important to remember both that there are many other voices – more representative voices – that perhaps we’re either not so willing to hear or comprehend. Perhaps Salam’s most important achievement, then, should be that he simply started giving us the tools to help us listen…

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On Dan's Change of Address…

By the way – if you looking for Dan Hill’s cityofsound weblog, then you should probably start looking at cityofsound.typepad.com instead, since he has – rather unceremoniously – moved. Dan is my boss at BBC Radio & Music Interactive, but can I make it clear that in no way did he force me to write this.

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Random

On the Immorality of the Ten Commandments…

From a highly entertaining article on the Ten Commandments: “It’s obviously too much to expect that a Bronze Age demagogue should have remembered to condemn drug abuse, drunken driving, or offenses against gender equality, or to demand prayer in the schools. Still, to have left rape and child abuse and genocide and slavery out of the account is to have been negligent to some degree, even by the lax standards of the time. I wonder what would happen if secularists were now to insist that the verses of the Bible that actually recommend enslavement, mutilation, stoning, and mass murder of civilians be incised on the walls of, say, public libraries? There are many more than 10 commandments in the Old Testament, and I live for the day when Americans are obliged to observe all of them, including the ox-goring and witch-burning ones.”